Shipping & Returns

Shipping Policy
Unless otherwise requested, we select the lowest cost shipping option possible. Orders over $200.00 are shipped insured.

Carriers
For small items, we ship using USPS or Global Priority.
For corporate clients, we ship using UPS Insured rates. If you would like us to ship on your carrier account, please include the account number in the comments area of the order.

Domestic Orders (Continental USA)
Domestic orders are shipped once payment has been received. Typical transit times to international destinations are usually 3-5 business days. =

International Orders
International orders are shipped with tracking where possible. Typical transit times to international destinations are usually 5-10 business days. Purchaser will be responsible for any custom fees, if assessed. Please verify your ship-to address on all orders.

Returns
Consumable products are non-refundable. Consumable products include glow sticks and tip buttons. Replacement policy for defective DVD's requires an RMA. Please contact us to obtain an RMA.

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